Processing of customer’s personal data and cookies

6.1. Personal data transmitted electronically or in any other way by the Customer shall be processed in accordance with the EU Data Protection Regulation (EU 2016/679) and national legislation. Alkostore.ee takes care of the processing and storage of customer data as required.

6.2. The Seller has the right to use personal data and purchase data submitted by the customer in accordance with the applicable legislation to the extent necessary to fulfill the order submitted by the customer in the alkostore.ee e-store.

6.3. The seller processes the customer’s personal data for the following purposes:

6.3.1. Filling the order submitted in the Alkostore.ee e-shop;

6.3.2.Alkostore.ee e-store customer relationship management and communication with the customer;

6.3.3.To answer customer inquiries;

6.3.4.Research of consumer habits;

6.3.5.Compilation of sales statistics;

6.3.6.To manage and develop Alkostore.ee e-store services.

6.4. The Seller implements all measures (incl. Administrative, technical and physical measures) to protect the customer’s personal data. Only authorized persons have access to change and process the data.

6.5. The Seller shall not transfer the customer’s personal data to third parties, except for providing the payment service to the extent necessary to pay for the purchase and to the postal or courier services to the extent necessary for delivering the goods to the customer. When purchasing as a guest from the Alkostore.ee e-store, the customer’s first and last name, e-mail address, telephone and postal address are registered if it is necessary to deliver the goods to the customer.

6.6. The personal and purchase data of customers who have made a purchase as a guest in the Alkostore.ee e-store will be stored for 2 years as of the purchase. After this deadline, the personal data will be deleted automatically. The personal data of inactive customers in the Alkostore.ee e-store will be deleted within half a year.

6.7. The customer has the right at any time to receive personal data about himself / herself from the administrator of the alkostore.ee e-store, to demand the correction and transfer of the customer’s personal data and to terminate the processing of personal data. Please submit applications electronically to the administrator of the alkostore.ee e-store kliendiinfo@alkostore.ee. In order to ensure the security of personal data processing, the customer’s application must be digitally signed. The seller has the right to reject the customer’s request if the customer’s identity cannot be established or the transfer of personal data is not secure.

6.8. The Seller does not have access to the customer’s bank data when paying for the goods via the internet Bank. The seller has the right to perform a profile analysis on the personal data registered in the alkostore.ee e-store in order to better understand the expectations of customers and, as a result, to offer better goods and services by enabling more direct targeting marketing.

6.9. Liviko AS is the main processor of personal data in the Alkostore.ee e-shop. Liviko AS has the right to transfer personal data from alkostore.ee e-store to cooperation partners authorized processors of data in order to offer customers the best service. Authorized processors have the right to process personal data only in accordance with the instructions received from the seller. And Agreements for keeping personal data confidential have been concluded with authorized processors. The authorized processors of personal data of the Alkostore.ee e-store are listed here.

Address of AS Liviko: Masina 11 – 10144 Tallinn, Estonia, Phone +372 667 8000 Fax +372 667 8002,

Eesti Post AS address: Pallasti 28, Tallinn, phone: +372 661 6616, e-mail address: info@omniva.ee

JetExspress OÜ address: Liivalao 14, Tallinn, phone: 646 3222 info@kuller.ee

Itella Estoonia OÜ address: Loomäe tee13, Lehmja küla Rae vald, phone: +372 6990431 estonia@itella.com

ESTO AS Registry code 14180709 Address Laeva st 2, 10111, Tallinn, Estonia E-mail info@esto.ee Contact phone +372) 622 52 52

6.10.The site uses cookies. This will help the website to remember your choices on our site. By visiting this site, you agree that we use cookies.

6.11.What are cookies?

6.11.1. A cookie is a small piece of text in your web browser that is downloaded to your computer when you visit a specific website. Cookies allow a website visitor to recognize your computer. It also helps the website remember information about your visit, such as your preferred language and other settings. This can make your next visit easier and more useful for you. Cookies play an important role. Without them, using the web would be a much more disturbing experience.

6.11.2.Alcostore uses:

• session cookies, which are automatically deleted after each visit;
• persistent cookies that remain after repeated use of the website;
• Third-party cookies used by our partner websites that are embedded in or linked to our site. We do not control the origin of these cookies, you can find information about the management of these cookies on the website of a third party.

6.12.Why do we use cookies and what information we collect?

6.12.1. Cookies help us to deliver services according to your wishes and habits. Cookies are typically used to collect statistics that track users’ preferences when visiting websites. For example, we use them to remember your Safe Search preferences, create profiles to run targeted ads, make your ads more relevant, count visitors to our site, help you sign up for our services, and protect your information. When you visit our website cookies may be stored and accessed on your computer, and our analysis and advertising partners may collect information about your Internet activity and use of our online services.

6.13.Can the use of cookies be prohibited?

6.13.1.Yes, the browser can disable the use of cookies. You can find more information about cookies on the website: alkostore.ee

Alkostore.ee customer service contact information:

E-mail: kliendiinfo@alkostore.ee

Phone number: +372 6837744 Mon-Fri 09:00 – 16:00