Right to return the goods
According to the legislation of the Republic of Estonia and the European Union, the consumer’s right to withdraw from the contract and return the goods does not extend to alcoholic beverages.
If the goods are incorrect or defective, you must notify us immediately when you receive the goods at the e-mail address email@example.com or call the contact telephone number of the store where the purchase was made.
Tallinn, Mere pst.6 – Tel. +372 6837745
Tallinn, Lootsi 8 – Tel. +372 660 5986
You can exchange the wrong or defective goods on the basis of a purchase receipt or invoice. Return costs are payed by Alcostore.
Return of goods by agreement.
Only orders for which the customer has to submit an agreement containing both parties in writing are refundable. Only unopened products with undamaged packaging are refundable. We only accept products that are sold in a box or case in a sealed form. Open beer and vodka cases and wine boxes are not refundable. We accept returns within 14 calendar days from the moment of sale on the basis of the purchase receipt or invoice.